Fixing the Built-In VPN Client in Snow Leopard

Occasionally I’ll receive this error when trying to connect to VPN when using Mac’s built-in Cisco VPN client.

VPN Connection
A configuration error occurred. Verify your settings and try reconnecting.

To fix:

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reaction:~ user$ ps -ef | grep racoon
    0   265     1   0   0:00.22 ??         0:00.34 /usr/sbin/racoon
  501   339   335   0   0:00.00 ttys001    0:00.00 grep racoon
reaction:~ user$ sudo kill -9 265
Password:
reaction:~ user$ ps -ef | grep racoon
  501   345   335   0   0:00.00 ttys001    0:00.00 grep racoon
reaction:~ user$ sudo /usr/sbin/racoon
reaction:~ user$ ps -ef | grep racoon
    0   347     1   0   0:00.00 ??         0:00.01 /usr/sbin/racoon -x
  501   349   335   0   0:00.00 ttys001    0:00.00 grep racoon

Then try and reconnect to VPN. That’ll save you from having to reboot to fix your VPN.

  • Dave X

    Works for me.

    racoon is some key management program, and it seems like it will be restarted by the VPN client.

    I did:

    sudo killall racoon

    Then vpn worked, and racoon was running again per ‘ps -ef’

  • Helge

    Thank you! Saved me!